A guide to your entire workspace
Every powerful tool has the same onboarding problem: the more it can do, the longer it takes to learn. New users open the workspace, see a dozen capabilities, and freeze — not because the product is bad, but because they don’t yet know which part does what they need. The usual fix is a pile of documentation nobody reads until they’re already stuck.
The Copilot is the shortcut. It’s the resident expert on your workspace — your chat, your agents, your connected tools, your saved skills — and it’s voice-first, so a stuck user just asks. “How do I connect our docs?” “Where do I run that report?” “Which agent handles outreach?” It doesn’t point at a help article; it walks them through it, right there.
Ask your way to productive
Ask in plain language
A new user doesn’t need to know the right term for anything. They describe what they’re trying to do — “I want to summarize these tickets” — and the Copilot maps that to the actual capability in your workspace.
Get walked through it
Rather than a link to read later, the Copilot gives the steps for your setup: which tool, which agent, what to click or say. Because it understands your workspace, the guidance fits what’s actually in front of them.
Or have it do the thing
For anyone who’d rather learn by watching, the Copilot can take the action while narrating it — kicking off the agent or pulling the report — so the first time isn’t a fumble. Show, then they can repeat it themselves.
The questions sound exactly like what a new teammate would say out loud:
An expert that knows your setup, not the manual
Generic help docs describe the product in the abstract. The Copilot knows your workspace specifically — which integrations you’ve connected, which agents and skills already exist, how your team has things arranged. So its answers aren’t “here’s how the feature works in general,” they’re “here’s how to do that, here, with what you’ve got.” And because it learns how you work, the guidance gets more tailored the longer you use it — onboarding that doesn’t end after week one.
Frequently asked questions
No. A help center describes the product in general; the Copilot knows your specific workspace — your connected tools, your agents, your skills — and walks you through how to do something with what you actually have set up.
That is the point. A new hire can ask "how do I…" in plain language and be walked through the steps, or watch the Copilot do it once. They do not need to know the right terms or read the docs first.
Both. It can give you the steps for your setup, or take the action while narrating it — running the agent, pulling the report — so the first attempt goes smoothly and you can repeat it on your own.
Yes. It is grounded in your workspace, so it knows which integrations you have connected and which agents and skills exist. Its guidance reflects your arrangement, not a generic default.