Meeting Intelligence
A rep leaves a good call with three commitments, one competitor mention, a budget number, and a timeline. Two hours later, after two more calls, what survives is a half-line in the CRM: “good call, sending pricing.” The budget number is gone. The competitor mention is gone. When the deal stalls six weeks later, nobody can reconstruct why, and when the rep leaves, the account’s entire history leaves with them.
Skynet closes that gap by making the record a by-product rather than a chore. The agent handles the summary and the CRM update, and because everything lands in unified memory, the detail is still there next quarter when it matters.
How it works
Capture the call
The agent works from the meeting recording or transcript. Nobody types while trying to listen, which is worth something on its own.
Pull out what matters
Not a transcript dump — a summary. What the customer wants, the objections raised, budget and timeline if they came up, who else needs to be involved, and every commitment made on either side.
Update the record
The agent writes the summary and next steps into the CRM opportunity and sets the follow-up tasks. The record reflects the call within minutes of it ending, in the same shape every time.
Feed the next conversation
Everything goes into unified memory, so the pre-call brief for the next meeting includes what was said on this one — and a colleague picking up the account inherits the history rather than a blank page.
Build it from a prompt
One instruction covers every call from here on.
The immediate win is that reps stop writing notes. The lasting one is that the account history survives — the detail from a call in March is still findable in September, and it is there in the brief for whoever takes the next meeting.