Logistics & Distribution
If you ship with more than one carrier, you do not have a view of your shipments. You have several views and a habit of checking them. Which is fine on a normal day and useless on a bad one, when a customer asks where their order is and the answer requires opening three tabs and knowing which one the order went out on. Meanwhile the question that would actually improve things — which carrier is slipping, on which lanes, and by how much — never gets asked, because answering it means exporting and joining data from all three.
Skynet makes it one picture. Every shipment in one memory regardless of who is carrying it, an agent watching for the ones that have stopped moving, and the performance question answerable in a sentence instead of an afternoon.
How it works
Bring every carrier into one workspace
Connect your carrier portals and your order system. Skynet holds them together, so a shipment is a shipment — with its order, its customer, and its promised date attached — rather than a tracking number in someone else’s system.
Watch for exceptions, not for status
The agent is not there to tell you things are fine. Tell it what counts as wrong: no scan in 48 hours, an ETA that has moved past the promised date, a delivery attempt that failed. It sweeps continuously and raises only those.
Handle the exception where you already are
Flagged shipments arrive in Slack or your workspace with the customer, the order, and what the carrier last said. The agent can draft the carrier query and the heads-up email to the customer, both waiting on your approval.
Score the carriers on your own data
Because everything sits in one memory, the agent can report on-time rates, average transit, and exception rates by carrier and by lane on a schedule. The next rate negotiation starts from your numbers rather than theirs.
Build it from a prompt
Tell it what a shipment going wrong looks like to you.
Two things come out of this. Day to day, you stop discovering late shipments from the customer who is waiting on one. Over months, you build an honest record of which carriers do what they said on which lanes — which is the only thing that changes a rate card.